Women Over the Age of 55 Are The Largest Growing Group on Facebook…

With over 200 million users Facebook’s popularity is growing most quickly among women older than 55, according to Inside Facebook, which tracks Facebook’s growth.

According to market research, there are now over 1.5 million female users older than 55 on the site – roughly a 550 percent increase over a year ago.  Membership among people younger than 25 grew by less than 20 percent over the same period. The number of men over age 55 also grew dramatically, but women over 55 still outnumber men in this age group by almost two-to-one.

This is contrary to assumptions that many marketers and businesses make – that elderly people are not online and that elderly women are not involved in social media.

Why is this so important?

•senior women age 50 and older control a net worth of $19 trillion

•senior women own more than three-fourths of the nation’s financial wealth

•women control 85% of all brand purchases

A discussion with people 55 and older currently using Facebook asked why they were on Facebook. While “connecting with other people” was a response repeated over and over, this group ranging from 50 to 83-years-old seems to be enjoying all that Facebook has to offer.

My mom is 69 and joined Facebook around two years ago. I really think she’d be lost without it! She uses Facebook to keep connected with me, on the other side of the country, AND my sister, on the other side of her neighbourhood!  We post pictures of her grandchildren and she gets to feel a part of our lives in a way that a telephone call doesn’t always manage to accomplish.

Reasons people 55 and older gave for being on Facebook and why they like it:

•To stay in touch with family all over the place

•Keep in touch with children

•To reconnect with people from high school and college

•To stay young

•Find it fascinating and enriching to interact with people

•Easy way to keep in touch with everyone

•Share photos

•Share silly humour and a laugh

•Promote causes they believe in

•Make new friends

•Join specific groups for interests and discussions

•It is borderless, and genders and ages mix so freely

So, next time your company is targeting an older customer, consider a Facebook Fan page! You’ll be surprised at who joins (or not!).

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Busy day yesterday out at meetings here in the Okanagan and I missed blogging.  My apologies :-)

Okay…back to components to include in your e-newsletter or e-zine for your Penticton or Okanagan business:

Is there an interesting person/place of business in your industry? Try and secure an interview! Most people love talking about themselves, especially if being in your newsletter might help them promote their business.  It’s pretty easy to track people down nowadays (err…there is this really cool thing called Google).  Send an email and tell the prospective “interviewee” what you are up to and ask if they would mind asking a few questions.  Most likely you will deal with their publicist, so keep it professional, courteous and succinct.

Readers love statistics and information pertinent to their industry.  Magazines, newspapers, and of course online, are filled with interesting factoids that you should consider taking some time to sift through and present to your readers.  If you can, try and provide some analysis, which will further underscore your leadership position.

Invite a colleague or expert to contribute to your e-newsletter.  He/she should be able to talk about something new and/or different than what you are writing about or be able to provide a fresh perspective.  Give your guest credit and a link to their website.  See if you can advertise your newsletter on their website! (that’s cross marketing…more on that in another blog!)

Are there links that you have found that particularly helpful to you and your business?  Or in your non-work life?  Add them! But make sure they open up in a new window so that you don’t lose your reader to another site!

Looks like you have enough content ideas to keep you rolling for a while.  Start keeping a list of ideas under each of the components/sections we’ve suggested.  That way, you aren’t starting off “cold” each month or week (we’ll be discussing frequency shortly).

Next time we’ll cover off planning and how to theme your newsletter.  Until then, happy brainstorming!

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tibi_4It’s Monday morning, the sun is shining here in Penticton and I’m in “bullet point” mode, so here is a list of things you need to consider for your small business e-newsletter now that I’ve convinced you to start one:

  • Create a catchy title that clearly identifies what your customer is going to get and make it relevant to your industry.  For example, a client of ours is a Dog Care Service so we’ve developed a newsletter called “Pads” – it’s cute (like dogs!) and conjures up an image of “from the street”.
  • Make sure your company name, logo and contact information is provided somewhere on the newsletter…after all you aren’t going to all the trouble to create a newsletter just for the sake of it!
  • Give it a personality.  Depending on the nature of your business, there is no reason why you cannot infuse a little “you” into your newsletter – it will make your message more authentic, thus generating trust from your customer.
  • Create a reason for customers to want to keep coming back to you.  In other words, you must offer information/tips/tricks etc. that directly benefits your readers. Information that hopefully they cannot get anywhere else.  This will clearly position you and/ore your as an authority in your field.
  • Have at least 1 or 2 350-500 word “meaty articles” and make sure you have catchy titles for them.  Consumers are immediately attracted to titles that have some kind of “number of benefits” to them or “how to”.  For example “5 new healthy cookie recipes for your pooch”  or…”how to stop your dog from barking” (I need that article!)
  • Have a section that showcases popular clients. As awful as this may sound, people LOVE reading about themselves!  We are showcasing some of our client’s doggie clients in her newsletter with adorable pics and a few fun facts about them.  By profiling clients, your newsletter immediately becomes viral as our egos propel us to forward the newsletter to friends, family or clients so they too can see the article.
  • Include a Q&A section.  Ask the experts style questions always engage the reader to get involved with your newsletter and further underscores your position as an expert in your field.  When first starting out, plant a question or two, to get the ball rolling.
  • If your industry has books frequently written about it, you may want to consider highlighting some with a brief book review.  You might even want to do a cross promotion with online book sellers like Chapters, or even a local bookstore (in fact…go local…there are lots of great bookstores in the Okanagan that could use our support!)

Well, this wasn’t exactly bullet point was it?! I’m going to make another latte now.  Stay tuned for Part II of e-newsletter components tomorrow.

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tibi2“The man who stops advertising to save money is like the man who stops the clock to save time”

Studies show time and time again that your potential customers or clients need to hear/see your message at least SEVEN times before they make a decision to buy.  Consistently sending prospects to your e-newsletter will help build trust and brand awareness so that you can be the person/company who comes to mind when they need your product or service.

e-newsletters or e-zines should have a similar look and feel to your website as they are simply an extension of your online presence.

Create a compelling, truthful e-newsletter and send it once or twice a month on the same day and time…and watch your BUSINESS GROW in Penticton or throughout the Okanagan…and beyond!

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tt_015flWebsiteIt’s as basic as this…without an online presence, your business will likely be seen as non-existent.  With the exception of very few, consumers turn to the internet for just about everything…including RESEARCHING your business before they pick up the phone or head out the door!  Can’t afford a website?  Hmmm… my only answer here is you cannot afford NOT to have a website.  Your business is literally being passed by thousands of potential customers.  The fact that I am even writing about this is scary but believe it or not as recently as a month ago someone said, and I quote “oh, I just don’t think it really matters that much…my business is word of mouth”.  This guy is a chiropractor!  Think about how many potential patients google “chiropractor” in their towns before making the call.  We want to find out what type he specializes in, his hours, payment plans, location, who he is affiliated with, and so on.  Even a simple website with answers to these questions puts our Doc in the game and immediately establishes credibility and accessibility.  So…at the very least, consider a website as today’s business card.  You just need one, whether you like it or not!

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