As tempting as it may be…DON’T recycle traditional direct mail copy. Even if it was successful.

Understand that the Internet is a completely new medium. The copy that pulled high response rates in the world of direct postal marketing doesn’t get read on the Net. Especially not as email.

Here are the rules to effective email marketing. Use these copy writing tips to increase the response rate that you receive when sending out your email message:

The subject is the headline:
Write a succinct subject ‘headline’ – 3 to 5 words. Your subject determines whether your email gets read – or not. Tricky headlines (not related to your message) don’t work. Internet users are smart and they know exactly what they want. They resent being tricked. It’s a tough way to start a relationship.

Make it personal:
And compelling. People on the Internet want personal notes. Write for an audience of one. Use common conversation, and avoid formal speech.

Get to the point:
Keep it short and simple. Don’t drone on and on for several paragraphs … or pages. People on the Internet want information quickly and clearly. Paragraphs should be no more than 4 – 6 lines. Keep total length under 300 words.

Give them an incentive to act:
Provide a reason to buy or act NOW. People on the Internet tend to have short attention spans. They’re in a hurry. Give them a compelling reason to visit your site or buy NOW (limited-time offer, free trial, free shipping, contest, discount, etc.).

Include a call to action:
Tell people what you want them to do. Don’t leave them wondering what to do next. Point them to your ‘most desired action’. Otherwise they may just surf around and forget what they’re trying to accomplish. Then they bail.
Use your website:
Drive people to your Web site. Don’t try to close the sale in the email. You want people to have (and ask) more questions. Questions require interaction, and interaction promotes relationships.

Build relationships:
Few (if any) customers worth having are interested in a ‘one night stand’. Have a long-term relationship objective in mind. Listen to your customers. Treat them like you’d like to be treated (so long as you’re not a masochist…).

Follow through:
Do what you say. Put your hands and feet where your mouth is. Deliver on your offer, because it’s an ever-increasingly small world AND…people remember disappointment more than anything!

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How To Build A Mailing List With Targeted Website Visitors

All the guru marketers will tell you “If you want to be successful online, you need to start building your own mailing list”. This article will give you the basic steps on how to drive lots of traffic to your website by building your own mailing list.

It does matter who you are or what level of marketing experience you have, building a mailing list is simple if you apply the right techniques. Below are the basic steps on how to build a mailing list:

1) First you will need an autoresponder. This is the workhorse and the backbone of building your list. An autoresponder is a program that automatically sends an email response to anyone that sends an email to your autoresponder email address. The autoresponder will allow you to put your business on 100% auto pilot.

To find the best autoresponders, go to any search engine and do a search on “Autoresponder Services”. You can compare different autoresponder companies and select the one you like the best. The majority of the companies charge $17.99 per month. This is a small amount to pay considering the money you will make by building you own list.

2) Lead Capture Form: This is the form that you will place on your website and this is where people will enter their name and email address in order to join your list. NOTE: When you join an autoresponder service, your account will already have your lead capture form set up. All you have to do is copy and paste the form on your website.

But before you place the form on your website, you will need to target your website visitors. In other words, what group of people will be interested in what you have to offer. For example, let’s say you were promoting a business opportunity. The type of traffic you should be driving to your site are people who are interested in business opportunities, working from home, making money online, home based business…etc.

So in order to attract these people, you might want to put the following heading on your lead capture form: “Subscribe to my mailing list and receive FREE Business Opportunity and Marketing Tips”. People like free stuff, so you will have no problem getting people to join your list. Once you have decided what verbiage you want on your lead capture form, do not place the form on your website just yet. You will need to do one more step.

3) You will now need to set up your messages within the autoresponder. When setting up your messages, your first message should be the confirmation message. The purpose of the confirmation message is to have the subscriber confirm that he wants to join your list. The confirmation process will also protect you from spam complaints. NOTE: Most autoresponder companies will have the confirmation email message already set up for you. So you will not have to worrying about what to say in that message.

4) You will now need to set up the additional messages in the autoresponder starting with message# 1. Message# 1 will be sent to the subscriber as soon as he confirms his subscription to your list. Message# 1 should be the information the subscriber has requested. When setting up the additional messages, you can choose how many days the autoresponder system should wait before it sends the next message. I recommend you have your messages go out every 7 days. If you send your subscribers 2 or 3 messages a week, your subscribers might find this annoying.

NOTE: Your messages should not try to sell your subscribers anything. In our example of targeting business opportunity seekers, your messages should be filled with business opportunities and marketing tips. Step# 5 below will show you how to make money with your mailing list.

5) Making Money With Your List: People don’t buy from strangers on the Internet. So as you build your list, you need to establish a trusting relationship with your subscribers by given them relevant and useful information. Industry standards suggest a subscriber will need to see your product at least 7 times before he feels he can trust you and buy from you. So build a trusting relationship with your subscriber first.

Once you have the subscriber’s trust, you can now start to recommend products and services to your subscribers. If you are part of an affiliate program, you can send an email to all of your subscribers recommending one of your affiliate products. When they click on your affiliate link and make a purchase, you will then earn a commission and this is how you should make money with your list.

NOTE: Before recommending a product to your subscribers, make sure that you try and test the product yourself. Otherwise, you will lose credibility with your subscribers if you recommend a product that does not work as advertised.

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Busy day yesterday out at meetings here in the Okanagan and I missed blogging.  My apologies :-)

Okay…back to components to include in your e-newsletter or e-zine for your Penticton or Okanagan business:

Is there an interesting person/place of business in your industry? Try and secure an interview! Most people love talking about themselves, especially if being in your newsletter might help them promote their business.  It’s pretty easy to track people down nowadays (err…there is this really cool thing called Google).  Send an email and tell the prospective “interviewee” what you are up to and ask if they would mind asking a few questions.  Most likely you will deal with their publicist, so keep it professional, courteous and succinct.

Readers love statistics and information pertinent to their industry.  Magazines, newspapers, and of course online, are filled with interesting factoids that you should consider taking some time to sift through and present to your readers.  If you can, try and provide some analysis, which will further underscore your leadership position.

Invite a colleague or expert to contribute to your e-newsletter.  He/she should be able to talk about something new and/or different than what you are writing about or be able to provide a fresh perspective.  Give your guest credit and a link to their website.  See if you can advertise your newsletter on their website! (that’s cross marketing…more on that in another blog!)

Are there links that you have found that particularly helpful to you and your business?  Or in your non-work life?  Add them! But make sure they open up in a new window so that you don’t lose your reader to another site!

Looks like you have enough content ideas to keep you rolling for a while.  Start keeping a list of ideas under each of the components/sections we’ve suggested.  That way, you aren’t starting off “cold” each month or week (we’ll be discussing frequency shortly).

Next time we’ll cover off planning and how to theme your newsletter.  Until then, happy brainstorming!

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tibi_4It’s Monday morning, the sun is shining here in Penticton and I’m in “bullet point” mode, so here is a list of things you need to consider for your small business e-newsletter now that I’ve convinced you to start one:

  • Create a catchy title that clearly identifies what your customer is going to get and make it relevant to your industry.  For example, a client of ours is a Dog Care Service so we’ve developed a newsletter called “Pads” – it’s cute (like dogs!) and conjures up an image of “from the street”.
  • Make sure your company name, logo and contact information is provided somewhere on the newsletter…after all you aren’t going to all the trouble to create a newsletter just for the sake of it!
  • Give it a personality.  Depending on the nature of your business, there is no reason why you cannot infuse a little “you” into your newsletter – it will make your message more authentic, thus generating trust from your customer.
  • Create a reason for customers to want to keep coming back to you.  In other words, you must offer information/tips/tricks etc. that directly benefits your readers. Information that hopefully they cannot get anywhere else.  This will clearly position you and/ore your as an authority in your field.
  • Have at least 1 or 2 350-500 word “meaty articles” and make sure you have catchy titles for them.  Consumers are immediately attracted to titles that have some kind of “number of benefits” to them or “how to”.  For example “5 new healthy cookie recipes for your pooch”  or…”how to stop your dog from barking” (I need that article!)
  • Have a section that showcases popular clients. As awful as this may sound, people LOVE reading about themselves!  We are showcasing some of our client’s doggie clients in her newsletter with adorable pics and a few fun facts about them.  By profiling clients, your newsletter immediately becomes viral as our egos propel us to forward the newsletter to friends, family or clients so they too can see the article.
  • Include a Q&A section.  Ask the experts style questions always engage the reader to get involved with your newsletter and further underscores your position as an expert in your field.  When first starting out, plant a question or two, to get the ball rolling.
  • If your industry has books frequently written about it, you may want to consider highlighting some with a brief book review.  You might even want to do a cross promotion with online book sellers like Chapters, or even a local bookstore (in fact…go local…there are lots of great bookstores in the Okanagan that could use our support!)

Well, this wasn’t exactly bullet point was it?! I’m going to make another latte now.  Stay tuned for Part II of e-newsletter components tomorrow.

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tibi2“The man who stops advertising to save money is like the man who stops the clock to save time”

Studies show time and time again that your potential customers or clients need to hear/see your message at least SEVEN times before they make a decision to buy.  Consistently sending prospects to your e-newsletter will help build trust and brand awareness so that you can be the person/company who comes to mind when they need your product or service.

e-newsletters or e-zines should have a similar look and feel to your website as they are simply an extension of your online presence.

Create a compelling, truthful e-newsletter and send it once or twice a month on the same day and time…and watch your BUSINESS GROW in Penticton or throughout the Okanagan…and beyond!

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